Last Updated: December 26th, 2024
The purpose of this Privacy Policy is to describe the type of information collected by this website and to explain how we collect, use, and distribute any personal information you may provide to us. It also describes how you may access and update any information you have provided, as well as how you can choose to have your personal information deleted from our company records. In addition to both state and federal regulations, we are also guided by certain industry standards, which are designed to enhance trust among consumers and online merchants or service providers. By adhering to all of the above-mentioned requirements, we can ensure that we treat consumers with respect and use fair, non-abusive information collection practices.
It is our goal to ensure that you feel safe and secure when you use our website. Any time you visit or use this site, you are agreeing to this Privacy Policy. If you do not agree with the Policy or how we use your information, we ask that you do not use this website or submit any personal information. We may change this policy from time to time by updating this page without notice.
Any questions regarding our Privacy Policy or information collection practices should be sent to us via email at [email protected].
Please read this information carefully and print a copy and/or retain this information for future reference. By utilizing this website and clicking the "submit" button, you are submitting a request to be connected with one of our insurance carriers. In order to attempt to connect you with an insurance carrier that may offer you a financial product or service, the insurance carriers need your consent to use and accept electronic signatures, records, and disclosures ("E-Consent"). This policy notifies you of your rights when receiving electronic disclosures, notices, information, and other forms of communication. By submitting your information on our website, you acknowledge that you have received and reviewed this E-Consent Policy, and that you consent to conduct transactions using electronic signatures, electronic disclosures, electronic records, and electronic contract documents ("Disclosures").
If you are connected with an insurance carrier and said insurance carrier determines that you are a potential candidate for an insurance policy, and said insurance carrier offers you an electronic copy of any pertinent Disclosures related to that policy, you may, at any time, request any Disclosures in paper form by contacting the insurance carrier directly. Depending on the specific Disclosure request to the insurance carrier, the insurance carrier may be able to provide these Disclosures to you at no or minimal charge. Each insurance carrier shall retain all Disclosures as required by any applicable laws to the specific transaction.
This E-Consent Policy applies to all interactions online concerning you and the insurance carrier you may be connected with, and includes those interactions engaged in on any mobile device, including phones, smartphones, tablets, and any other electronic device that allows the consumer to connect to the Internet. By exercising this E-Consent, the insurance carrier may process your information and interact during all online interactions with you electronically. The insurance carrier may also send you notices electronically related to its interactions and transactions. Disclosures may be provided online at your insurance carrier's website and may be provided by email. See above for guidance on how to request paper copies.
Before you decide to do business electronically with an insurance carrier, you should consider whether:
To both access and retain the Disclosures electronically, at a minimum, you will need to use the following computer software and hardware:
You may send any questions regarding the specific hardware and software requirements directly to your insurance carrier.
If you are connected with one or more third-party insurance carriers, you are free to withdraw your E-Consent with those insurance carriers at any time, and at no charge. However, if you withdraw this E-Consent before being connected with an insurance carrier, you may be prevented from obtaining an offer as this consent is required, for this one-time transaction, to facilitate the connection and to conduct business. Contact your insurance carrier directly if you wish to withdraw this E-Consent. If you decide to withdraw this E-Consent, the legal effectiveness, validity, and enforceability of prior electronic disclosures will not be affected.
You should keep your insurance carrier informed of any change in either your electronic address or physical mailing address. Your insurance carrier will have specific instructions on how to update your contact information, if necessary. Please note that EliteAutoCoverage.com cannot update your information for you.
By clicking and submitting your information, you assent to our terms and conditions. You acknowledge that you can access the disclosures in the designated formats described above.
We operate, own, and maintain EliteAutoCoverage.com and may be referred to as "company," "us," "our," "we," "site," or "website" throughout this document and website. Through the use of this site, we operate a database of prospective customers, which is known as the "service." To promote this site and add to our database, we utilize various third parties, affiliates, and media advertisements.
When you submit your information to us, your name and contact information, such as email address and phone number, are automatically added to our contact list. By providing such information, you agree to receive communications from us via telephone, email, or text message unless you choose to opt out of one or all of these communication methods. You will only receive these contacts from us for as long as you agree to them. Please review our SMS Terms and Conditions for more details at EliteAutoCoverage.com/sms.
It is every consumer's right to add their telephone number to the National Do Not Call Registry, which, in general, applies to any plan, program, or campaign to sell goods or services through interstate phone calls. However, a company may call a consumer with whom it has an established business relationship for up to eighteen (18) months after the consumer's last purchase, delivery, or payment, and for up to three (3) months after the consumer submits an application or an inquiry to the company, even if the consumer's number has been added to the National Do Not Call Registry.
EliteAutoCoverage.com does not make outbound phone calls to consumers and therefore does not maintain an internal do not call registry of its own. If you no longer wish to receive phone calls from an insurance carrier you got connected with, you will have to contact them directly and request that your telephone number be placed on their specific do not call list.
EliteAutoCoverage.com collects information from both existing and prospective customers in an attempt to connect them with insurance carriers for the products and services they request. You may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. We do not collect any personal information about you unless you voluntarily provide it to us.
The personal information collected includes but is not limited to:
Additional information might be required as part of the insurance policy request form based on the products and services you are looking for.
We may also collect certain information about your computer for analytics purposes. Some of this information includes:
This information is used to help improve the quality of the services that we provide to you, including the way these services are delivered, and to generate statistics about the way our site is used.
When you use our services and submit an insurance policy request form via EliteAutoCoverage.com, you provide your consent to share all the information you provide to us with our network of insurance carriers. These will include insurance carriers that we have completed due diligence on and who will only use your data to complete your insurance policy request if you are approved with them. Because we do not know which insurance carrier you might be connected to, we cannot list or specify each insurance carrier. We do not rent, sell, or share your information with any other third parties unless it is with your explicit consent. If you are connected with one of our insurance carriers, you will be redirected to that insurance carrier, and they may require their own consent for data sharing.
We may also disclose personal information about you when:
Under California's "Shine the Light" law, CA Civil Code § 1798.83, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with any third parties. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2018 will receive information regarding 2017 sharing activities).
Even though we do not sell or share your information with any third parties except for the licensed insurance carriers in our network, you can still submit a request to obtain this information. Please send an email message to [email protected] with "Request for California Privacy Information" in the subject line and body of your message. We will provide the requested information to you at your email address in response. Please be aware that not all information sharing is covered by the "Shine the Light" requirements, and only information on covered sharing will be included in our response.
You may choose not to receive any communications from us by not submitting your personal information via the insurance policy request form on our website. During registration and/or when you submit personally identifiable information to us at this website, you acknowledge that you have opted in to request that we share your personal information with the participating insurance carriers of our network to fulfill your insurance policy request. If at any time you wish to opt out from receiving communications from EliteAutoCoverage.com, please email [email protected] request that communications cease, and to be added to the do not contact list. Unsubscribe function instructions can also be found on any email or SMS communications from EliteAutoCoverage.com, or you can use the unsubscribe feature at EliteAutoCoverage.com/unsubscribe.
If you are eventually contacted by any of EliteAutoCoverage.com's insurance carriers, you should notify them directly of your choices regarding their use and sharing of your information. If you so choose, you should communicate your decision to opt out of receiving additional offers from them individually. Each insurance carrier may have its own specific opt-out procedures, and you should follow their instructions carefully.
Under the California Consumer Protection Act of 2018, consumers have the right to request, via verifiable request method, that EliteAutoCoverage.com delete any personal information about them that has been collected. Upon receipt of such request, EliteAutoCoverage.com shall delete the information and shall direct its insurance carriers to delete the information from their records as well, except under limited circumstances where the consumer's information is required to:
Any information you provide to EliteAutoCoverage.com will be retained until you decide to cancel your account with us. If you want to cancel your account or request that we no longer use your information to provide you with products and services, you can contact us at [email protected]. Even after this request, your information may be retained for the appropriate amount of time to comply with various legal and statutory obligations.
Should you decide to exercise any of the above-mentioned rights under the California Consumer Protection Act, EliteAutoCoverage.com is prohibited from discriminating against you for that exercise. However, it is important to note that EliteAutoCoverage.com may offer a different price, rate, level, or quality of goods or services if that difference is directly related to the value provided by the consumer's data.
Protecting the privacy of children is especially important. For this reason, we do not knowingly collect or maintain personal information at our website from individuals under the age of 18 years old. In the event that information is inadvertently collected from children, it will not knowingly be used for any purpose whatsoever, either inside or outside of our website. Should we obtain actual knowledge that such information has been collected, that information will be immediately deleted from our database. The information and services provided by us, our insurance carriers, and advertisers are not intended for persons under 18 years old.
Since the safety of your personal information is incredibly important to us, we use industry-recognized methods to protect the information you provide to us as it is being transmitted to EliteAutoCoverage.com, and after we have received it. There is no method of data transmission or storage that is 100% fail-proof, so we cannot guarantee the absolute security of your information. For more questions about the security methods used on our website, please contact us at [email protected]. If you do not agree with our methods of protecting your information, we ask that you abstain from submitting any information on our website.
From time to time, we may provide you the opportunity to participate in surveys on our site. If you participate, we may request certain personally identifiable information from you. Participation in these surveys is completely voluntary, and you therefore have a choice whether to disclose this information. The requested information typically includes:
We use this information to:
A cookie is a bit of data that is placed on your computer by a website for tracking purposes. Essentially, the website can send information to your computer, and your computer can send information back to the website via this cookie. This information is exchanged for the purposes of:
You have the right to reject cookies from our website, but if you choose to do so, you may not have access to the full range of products, services, and features we provide. Sometimes, cookies may be used to track and target your interests. In this case, your personal information may be tied to these cookies. However, all of the above rights regarding opt-out, unsubscribe, and the right to delete information still apply.
This site also provides links to external sites, and our Privacy Policy does not cover these websites. Should you choose to leave EliteAutoCoverage.com via a link you find on our site, you should read and review the Privacy Policies associated with these websites thoroughly, as they may contain different terms.
If you would like to verify, correct, update, or delete any of the information you have provided to EliteAutoCoverage.com, please contact us at [email protected].
From time to time, EliteAutoCoverage.com may make changes to this Privacy Policy without further notice to its users. You should continue to review this Policy periodically to ensure that you are up-to-date and knowledgeable about any changes that are taking place.